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Car Finance Payouts: FCA Says Delays Possible Until 2025

2026-06-10
Car Finance Payouts: FCA Says Delays Possible Until 2025

More than 12 million UK motorists are facing potential delays in receiving compensation for mis-sold car finance agreements, according to the Financial Conduct Authority (FCA). The payouts, initially expected within a shorter timeframe, may now not be distributed until next year due to ongoing legal challenges.

The FCA ordered firms to review and offer compensation for motor finance agreements sold before 28 January 2021 where unsuitable commission incentives were applied. This stemmed from a landmark investigation that revealed widespread mis-selling practices within the industry. The initial deadline for firms to submit claims was set for the end of August 2024, with compensation expected to follow shortly thereafter.

However, a number of firms have launched legal challenges to the FCA’s methodology for calculating compensation. These challenges are currently being heard in the courts, and the FCA has acknowledged that the outcome of these cases could significantly impact the timeline for payouts. The complexity of calculating redress across such a large number of agreements is also contributing to the potential for delays.

The FCA is working to resolve the legal challenges as quickly as possible and is urging firms to continue processing claims in the meantime. The regulator understands the frustration and anxiety felt by affected motorists and is committed to ensuring that they receive the compensation they are entitled to. While the possibility of delays is concerning, the FCA remains focused on achieving a fair and timely resolution to this widespread issue. Regular updates are expected as the legal proceedings progress and firms finalise their compensation plans.

The total potential compensation bill is estimated to be in the billions of pounds, reflecting the scale of the mis-selling scandal and the number of individuals affected. Motorists who believe they may have been mis-sold car finance are encouraged to check their eligibility and submit a claim through their finance provider or the FCA’s dedicated website.

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